Shipping Policy

Last Updated: June 2026

• Free shipping in Canada for orders over 100 CAD (before taxes).
• For orders under 100 CAD, shipping fees are automatically calculated at checkout.
• Orders are shipped from our logistics center in Canada.
• A tracking number will be sent to you by email once the shipment is made.
• Tracking your shipment is the customer’s responsibility.
• Orders are processed on business days (Monday–Friday, excluding holidays) and typically ship within 2–5 business days.
• Carriers used: Canada Post.

Order Processing

Orders are typically processed within 2–5 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Delivery Estimates

Estimated Delivery Time: 3 to 8 business days across Canada.

Delivery times may vary based on location, carrier performance, weather conditions, customs inspections, and other factors beyond our control.

Shipping Rates

Shipping charges are calculated during checkout based on:

• Delivery destination
• Order weight
• Shipping method selected

Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order ships, you will receive tracking information via email.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Additional shipping costs resulting from incorrect addresses may be charged to the customer.

Lost or Damaged Packages

If your package arrives damaged or appears lost, please contact us promptly so we can assist with carrier claims and resolution.

Contact us via email: support@skrubbzz.com